Hilsoft Notifications: Class Action Notice

Answers to Common Questions

Here you can find answers to common questions about this settlement.  To see an answer to a question listed below just click on the question. To return to the list of questions, just click on "Return to Questions" after the answer, or use your browser's "Back" button. 

Why was this notice issued?
What is the lawsuit about?

What is uneven or premature tire wear?

What tires are included in the settlement?

Why is this a class action?

Why is there a settlement?

How do I know if I am part of the settlement?

I'm still not sure if I'm included in the settlement.

What are the benefits?

What am I giving up in exchange for the settlement benefits?

How do I get the benefits of the Supplemental Tire Warranty?

What if I already had my tires replaced?

What if my claim for reimbursement is denied?

If I exclude myself, can I get anything from this settlement?

If I don't exclude myself, can I sue later?

How do I get out of the settlement?

Do I have a lawyer in the case?

How will the lawyers be paid?

How do I tell the Court if I don't like the settlement?

What's the difference between objecting and excluding?

When and where will the Court decide whether to approve the settlement?

Do I have to come to the hearing?

May I speak at the hearing?

How can I get more information?


Main  Summary Notice  Detailed Notice  Settlement Agreement  Preliminary Approval Order  

The Lawyers Representing You  Toyota's Run-Flat Tire Customer Support Program

 


If you have questions call 1-800-572-1157.

 

Why was this notice issued?

A Court authorized this notice because you have a right to know about a proposed settlement of this class action lawsuit and about all of your options, before the Court decides whether to give “final approval” to the settlement. This notice explains the lawsuit, the settlement, and your legal rights. 

Judge Samuel Conti of the United States District Court for the Northern District of California is overseeing this class action lawsuit. The case is known as Ciabattari v. Toyota Motor Sales, U.S.A., Inc. et al, No. 3:05cv4289. The people who sued are called the “Plaintiffs,” and the companies they sued, Toyota Motor Sales, U.S.A., Inc.; Toyota Motor North America, Inc.; Goodyear Dunlop Tires North America LTD; and Bridgestone Firestone North American Tire, LLC are called the “Defendants.”

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What is this lawsuit about?

The lawsuit concerns Toyota Sienna vehicles, model year 2004, 2005, or 2006, produced on or before September 17, 2005, that came factory equipped with run-flat tires, referred to throughout as “Class Vehicles.” The Siennas that came factory-equipped with run-flat tires are the AWD or mobility models. The lawsuit says the Defendants should have known about the alleged tire wear problems with the Class Vehicles, the tire pressure warning system and/or design of the Class Vehicles allegedly causing tire wear, and that the Class Vehicles’ lack a spare tire and spare tire storage space. Defendants deny these allegations and stand behind and support their products.

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What is uneven or premature tire wear?

Uneven tire wear means uneven wear between the center treads and the shoulder tread.  Premature tire wear means a tread depth of less than 3/32” at any center tread.

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What tires are included in the settlement?

Dunlop SP Sport 4000 DSST P225/60R17 and Bridgestone B380 P225/60R17 run-flat tires are included in the settlement.

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Why is this a class action?

In a class action one or more people called “Class Representatives” (in this case, Mark Ciabattari, Jess Collinson, Scott Pollack, Thomas Hunt, Kyle Bressler, Tom Pear, Stanley Monk, Patricia and Michael Beaird and David Pollack) sue on behalf of people who have similar claims.  All of these people are a “Class” or “Class members.”  One court resolves the issues for all Class members, except for those who exclude themselves from the Class.

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Why is there a settlement?

Both sides agreed to a settlement to avoid the cost and risk of a trial, and so that the people affected can get benefits, in exchange for releasing the Defendants from liability. The settlement does not mean that the Defendants broke any laws, and the Court did not decide which side was right. The Class Representatives and the lawyers representing them think the settlement is best for all Class members.

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How do I know if I am part of the settlement?

The Court decided that the settlement includes people in the United States who currently own or lease, or previously owned or leased, a Toyota Sienna vehicle, model year 2004, 2005, or 2006, produced on or before September 17, 2005, that came factory-equipped with run-flat tires.  The Siennas that came factory-equipped with run-flat tires are the AWD or mobility models.

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I'm still not sure if I'm included in the settlement.

If you are not sure whether you are included in the Class, you may call 1-800-572-1157 with questions.

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What are the benefits?

The benefits include:

Toyota’s Supplemental Tire Warranty - Replacement run-flat tires for a period of 3 years or 36,000 miles from the date of first vehicle use, whichever comes first, if the vehicle’s run-flat tires need to be replaced for uneven or premature tire wear under normal use. This warranty is limited to Class Vehicles originally equipped with Dunlop SP Sport 4000 DSST P225/60R17 and/or Bridgestone B380 P225/60R17 run-flat tires. Uneven tire wear means uneven wear between the center treads and the shoulder tread. Premature tire wear means a tread depth of less than 3/32” at any center tread. To receive coverage under the Supplemental Tire Warranty, the work must be done at an authorized Toyota dealer.

Reimbursement - to Class members who paid for replacement of their run-flat tires due to premature or uneven wear within the Supplemental Warranty period and before August 7, 2006. If worn run-flat tires were replaced with run-flat tires, Class members will be reimbursed the cost of the tire(s), balancing, mounting, wheel weights and installation. If worn run-flat tires were replaced with conventional tires, Class members can either: (1) get reimbursed for the cost of the tire(s), balancing, mounting, wheel weights and installation, or (2) replace the conventional tires with new run-flat tires at no charge. If you already were reimbursed for replacing worn run-flat tires, you will not be reimbursed for the same run-flat tires again.

More details are in a document called the Settlement Agreement.

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What am I giving up in exchange for the settlement benefits?

If the settlement becomes final, Class members will be releasing the Defendants and related people and entities for all the claims described and identified in paragraph 10 of the Settlement Agreement. The Settlement Agreement describes the released claims with specific descriptions, in necessarily accurate legal terminology, so read it carefully. You can talk to one of the lawyers listed below for free or you can, of course, talk to your own lawyer if you have questions about the released claims or what they mean.

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How do I get the benefits of the Supplemental Tire Warranty?

If you think your Class Vehicle is showing signs of uneven or premature wear, take it to your local Toyota dealer.  If your vehicle is covered by the Supplemental Tire Warranty and the dealer determines that your run-flat tires have uneven or premature wear under normal use, your tires will be replaced with either two or four new run-flat tires, according to the Owner’s Manual and the particular wear observed.

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What if I already had my tires replaced?

If you paid for replacement of your run-flat tires due to premature or uneven wear within the Supplemental Warranty period and before August 7, 2006 you may be eligible for reimbursement.  If you replaced your worn run-flat tires with new run-flat tires, you are eligible to be reimbursed the cost of the tire(s), balancing, mounting, wheel weights and installation.  If you replaced your worn run-flat tires with conventional tires, you can either: (1) get reimbursed for the cost of the conventional tire(s), balancing, mounting, wheel weights and installation, or (2) replace the conventional tires with new run-flat tires at no charge.  

You can ask for reimbursement by mailing: (1) your name, address, telephone number; (2) a copy of your repair order which includes the reason for replacement; (3) proof-of-payment; and (4) proof-of-ownership, to:   

Toyota Motor Sales, Inc. 
Toyota Customer Experience, WC 10
19001 South Western Ave.
Torrance, CA 90509

Replacement of tire(s) due to damage caused by accident, puncture, or road hazard impact are not eligible for reimbursement.  If you already were reimbursed for replacing worn run-flat tires you will not be reimbursed for the same run-flat tires again.

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What if my claim for reimbursement is denied?

There is a process in the settlement to resolve disagreements between you and the Defendants over your claim. If you have filed a claim for reimbursement (see "How do I get the benefits of the Supplemental Tire Warranty?" and "What if I already had my tires replaced?") that was denied by the Defendants without the chance to address any problem with your claim, you can contact Mark Anderson, Class Counsel, to ask for his help to resolve the dispute. Class Counsel will contact the Defendants and try and resolve this dispute on your behalf at no charge. If Class Counsel is unable to informally resolve the claim, you can ask him to submit the dispute in writing to a neutral third-party that the Plaintiffs and Defendants have hired to resolve disputed reimbursement claims. You will not be charged for using this neutral third party, and the decision of the neutral third party is binding on both you and the Defendants. The Settlement Agreement also provides more information on the dispute resolution process.

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If I exclude myself, can I get anything from this settlement?

No.  Although you are still eligible for the benefits provided by Toyota’s Customer Support Program, you will not get any of the benefits provided by this settlement.  If you ask to be excluded you cannot object to the settlement.  But you may sue, continue to sue, or be part of a different lawsuit against the Defendants in the future.  You will not be bound by anything that happens in this lawsuit.

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If I don't exclude myself, can I sue later?

No.  Unless you exclude yourself, you give up the right to sue the Defendants for the claims that this settlement resolves.  You must exclude yourself from this Class to start or continue your own lawsuit on the released claims or any of the claims included in the following pending class actions: Stanley Monk v. Toyota Motor Sales, U.S.A., et al., No. 05 Civ. 10562 (S.D.N.Y.); Collinson, et al., v. Toyota Motor Sales, U.S.A., et al., No. 05-5471 (D.N.J.); Bressler v. Toyota Motor Sales, U.S.A., et al., No. cv-544-FtM-29DNF (M.D. Fl.); Pear v. Toyota Motor Sales, U.S.A., et al., No. 3:05-CV-1778 (D. Conn.); Beaird v. Toyota Motor Sales, U.S.A., et al., No. 1:06-cv-00466 (N.D. Ill.); and Pollack v. Toyota Motor Sales, U.S.A., et al., No. 1:06-cv-01157 (N.D. Ohio).

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How do I get out of the settlement?

To exclude yourself from the settlement, you must send a letter by mail saying that you want to be excluded from Ciabattari v. Toyota Motor Sales, U.S.A., Inc. and mention the case number (No. 3:05cv4289).  Be sure to include: (1) your full name and current address; (2) year and model of vehicle; (3) approximate date of purchase or lease; (4) whether you still own/lease the vehicle; (5) the VIN number of your vehicle if you still own/lease it; and (6) your signature.  You can’t ask to be excluded over the phone or at the website.  You must mail your exclusion request postmarked no later than October 16, 2006 to:  
 

Run-Flat Tire Exclusions
PO Box 6515
Portland, OR 97228

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Do I have a lawyer in the case?

The Court has appointed these lawyers to represent you and other Class members as “Class Counsel”:
 

Mark F. Anderson, Esq.
Kemnitzer, Anderson, Barron & Ogilvie, LLP
445 Bush Street, Sixth Floor
San Francisco, CA  94108
 

James E. Miller, Esq.
Shepherd, Finkelman, Miller & Shah, LLC
65 Main Street
Chester, CT  06412
 

Robin E. Nackman, Esq.
Bernstein, Nackman & Feinberg
67 Wall Street, 22nd Floor
New York, NY 10005

You will not be charged for these lawyers.  If you want to be represented by another lawyer, you may hire one to appear in Court for you at your own expense.

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How will the lawyers be paid?

Class Counsel will ask the Court for attorneys’ fees, costs and expenses not to exceed $945,000.  Class Counsel will also ask for a payment of up to $5,000 for each of the nine Class Representatives (Mark Ciabattari, Jess Collinson, Scott Pollack, Thomas Hunt, Kyle Bressler, Tom Pear, Stanley Monk, Patricia and Michael Beaird [treated as one] and David Pollack) who helped the lawyers on behalf of the whole Class.  The Court may award less than these amounts.  The Defendants will separately make the payments that the Court orders.  These payments will not reduce the value of the benefits distributed to Class members.  The Defendants will also separately pay the costs to administer the settlement.

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How do I tell the Court if I don't like the settlement?

You can object to the settlement if you don’t like some part of it.  You can give reasons why you think the Court should not approve it.  To object, send a letter saying that you object to Ciabattari v. Toyota Motor Sales, U.S.A., Inc. and mention the case number (No. 3:05cv4289). Be sure to include: (1) your full name, current address, and telephone number; (2) year and model of vehicle; (3) whether you still own/lease the vehicle; (4) approximate date of purchase or lease; (5) the VIN number of your vehicle;  (6) reasons why you object to the settlement; and (7) your signature.  Provide any copies of any other documents that you wish to submit in support of your objection.  Mail the objection to these three different places postmarked no later than October 16, 2006:  

 

Court

Class Counsel

Defense Counsel

Clerk of Court
District Court for the Northern District of California
450 Golden Gate Ave.
San Francisco, CA 94102

Mark F. Anderson, Esq.
Kemnitzer, Anderson, Barron & Ogilvie, LLP
445 Bush Street
Sixth Floor
San Francisco, CA  94108

Thomas M. Riordan, Esq.
O’Melveny & Myers LLP
610 Newport Center Dr.
Newport Beach, CA 92660



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What's the difference between objecting and excluding?

Objecting is simply telling the Court that you don’t like something about the settlement.  You can object only if you stay in the Class.  Excluding yourself is telling the Court that you don’t want to be part of the Class.  If you exclude yourself, you have no basis to object because the case no longer affects you.

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When and where will the Court decide whether to approve the settlement?

The Court will hold a Fairness Hearing at 10:00 a.m. on Friday, November 17, 2006, at the United States District Court for the Northern District of California, 450 Golden Gate Ave., San Francisco, California.  At this hearing the Court will consider whether the settlement is fair, reasonable, and adequate.  If there are objections, the Court will consider them.  Judge Conti will only listen to people who have asked to speak at the hearing (see "May I speak at the hearing?" below).  The Court will also decide how much to pay the lawyers representing Class members and the Class Representatives.  After the hearing, the Court will decide whether to approve the settlement.  We do not know how long these decisions will take.

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Do I have to come to the hearing?

No.  Class Counsel will answer any questions Judge Conti may have.  But, you are welcome to come at your own expense.  If you send an objection, you don’t have to come to Court to talk about it.  As long as you mailed your written objection on time, the Court will consider it.  You may also pay another lawyer to attend, but it’s not required.

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May I speak at the hearing?

If you file an objection (see "How do I tell the Court if I don't like the settlement?" above) you may also ask the Court for permission to speak at the Fairness Hearing.  To do so, you must send a letter saying that it is your “Notice of Intent to Appear in Ciabattari v. Toyota Motor Sales, U.S.A, Inc.  Be sure to include your name, address, telephone number, and your signature.  Your Notice of Intent to Appear must be postmarked no later than October 16, 2006, and be sent to the addresses listed above.  You cannot speak at the hearing if you excluded yourself from the Class.

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How can I get more information?

This notice summarizes the proposed settlement. More details are in a Settlement Agreement. You may also write with questions to Run-Flat Tire Settlement, PO Box 6515, Portland, OR 97228 . You can also call the toll free number, 1-800-572-1157.

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